Questions, answered

You don’t pay our success fee unless we actually get a listing removed from your credit file. Checking your eligibility is free and there’s no obligation to proceed.

No. Because we work on a no-win-no-fee basis, we only take on listings we’re genuinely confident we can remove. If we don’t think we can help, we’ll tell you honestly during the free assessment.

No. Submitting the free check costs nothing. If we accept your matter, we’ll email a secure link to authorise a hold on your card so the success fee can be charged if and when we win. Nothing is charged unless a listing is removed.

It varies by listing and by the credit provider involved. We’ll give you a realistic idea once we’ve assessed your file, and you can track progress online the whole way through.

Yes. Credit Busters is a fully self-contained online service — you do everything from your phone or laptop, in your own time. There are no appointments and no phone queues.

Yes. Credit Busters operates under Australian Credit Licence 564856.

To start, just a few basics about you and the listing. To do the work, we’ll need enough to access and review your credit file — we’ll guide you through it online and only ask for what’s necessary.